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SACM Process Lead - £35k+10% Bonus - Hybrid - Cornwall

TalentTide Recruitment Agency - Ride the Wave in Cornwall!

Are you ready to dive into a career where work meets paradise? Say hello to SACM Process Lead - Permanent Roles in the beautiful realm of Cornwall (Hybrid). We're not just offering a job; we're offering a lifestyle.

What Awaits You in Cornwall

Cornwall, the land of rugged coastlines, sandy beaches, and historic charm, is your new backdrop. Imagine your life here, where your daily commute is a scenic coastal drive, and your weekends are filled with stunning sunsets and beachfront strolls. This is your chance to combine your career aspirations with the idyllic beauty of Cornwall.

Your Adventure with Us

Your New Company

Join an organisation that stands as the guardian of a vibrant community of 50,000 students, academics, researchers, and professional staff. They work around the clock, every day of the year, to ensure top-notch support. From Estates & Facilities Service Desk to IT Service Desk, they are the backbone of this academic paradise.

Your New Role

As the SACM Process Lead, you will be at the helm of a team responsible for managing, controlling, and governing IT assets and configurations. In this role, you'll:

Champion the delivery of an effective Service Asset and Configuration Management framework for the organisation's IT environment.

Lead and mentor your team of SACM Analysts, ensuring their growth and success.

Collaborate with various IT teams, academic departments, and external vendors to provide expert guidance on Software and Hardware Asset Management.

Drive service improvement initiatives, contributing to incident response, problem resolution, and change management.

Help the Head of Service Management achieve the prestigious Service Desk Institute 4* Business Led Certification for the Service Desk, leading to ISO20000 certification.

What You Bring to the Table

We're looking for a visionary who can lead with passion and expertise:

A background in Service Asset and Configuration Management, accompanied by ITIL certification or equivalent experience.

Exceptional leadership, communication, and interpersonal skills, your secret sauce for team motivation and success.

A profound understanding of IT hardware, software, and configuration items, plus a knack for industry best practices and regulations.

Sharp analytical and problem-solving skills - you don't just spot opportunities for service improvement; you make them happen.

Flexibility is your middle name, as you adapt your work hours and location to meet the needs of the business.

What Awaits You

In return for your commitment, we offer:

Finding a company that will support your career progression takes research, due diligence, and asking the right questions. Too busy with work to do that? This job advert might save you having to do that.

You will be fully supported in all aspects of your career progression. Educating people is their business and are one of the top universities in the UK.

Other perks & benefits

Do you need to take the dog out for a walk or pick the kids up from school? be able to answer the door to the amazon driver? Then work from home.

Stunning new office space available in North Cornwall to work from if you prefer shoes instead of slippers.

Youll get lots of company paid training courses and unlimited Microsoft exam vouchers as well as all-expense paid professional conferences across Europe.

Youll also get a company match pension scheme, 27 Days of leave with extra extended closure at Christmas and on top of that 3 well-being days which you can take with no notice if you feel the need for some me time.

Youll become pivotal to the ongoing success of a team of the team and youll be furthering your career whilst mentoring the junior members of the team and leading from the front in a collaborative and nurturing environment.

Your Next Move

If the idea of merging your career with the Cornwall dream has your heart racing then please apply with your CV. Alternatively, give me a call if this job isn't what your looking for but you are interested in hearing about other roles

Benefits: 10% Bonus