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Job Title: Graduate Account Manager
Location: Mansfield
Hours: 09:00 17:30 Monday - Friday
Salary: £21,225 per annum + Commission (minimum £5k)
Job purpose:
Our client is a successful IT business which offers its clients world class security products, due to company expansion they are now in need of an Internal Account Manager to join the business. You will join a very vibrant, friendly but focused team which offers its clients a great product and excellent customer service.
You will be given a full training process on joining the company and will then have continued support to help you develop into the role, you will be supported by management and internal staff to ensure you feel part of the team! This role is an entry level position into the organisation and you will be given the chance to progress both your career and salary as you grow with the company.
Accountabilities and Activities:
* Achieve all financial and performance related KPIs
* Create and deliver a plan which meets or exceeds budget through a combination of gaining new reseller relationships, growing wallet share, increasing customer loyalty and retaining current accounts
* Reporting on progress, concerns and successes
* Deliver tangible results through our Focus Days
* Manage an accurate pipeline of sales opportunities and forecast accurately
* Working with Sales Support Teams to ensure quotes and orders are processed right first time and quickly
* Drive attendance to event/webinars
* Ensure that the CRM system is up to date with the correct Quote & Opportunity information to ensure accurate forecasting etc.
* Assist and manage renewals business with a view to upsell and cross sell.
* The candidate must be able to understand a diverse range of vendor products ensuring that knowledge of features and pricing is up to date. Training on these products will be provided.
This role really is all about Account Management, you will be expected to up-sell and cross-sell to clients already known to the business, but be able to really nurture those accounts and bring them further into our clients portfolio of customers ensuring when they spend money on IT security, it is spent with our client.
The Benefits:
* 24 days holiday plus Bank holidays, increasing with service
* Your birthday off
* Health care scheme
* 5% Matched pension scheme
* Beer fridge Friday and quarterly social events
* Cycle to work scheme
* Free parking
* Genuine career progression
* Enhanced maternity and paternity leave and more

Benefits: Bonus + Pension Scheme