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Sue Ross Recruitment are working for a leading international engineering company in the recruitment of a Sales Support Administrator.
You will be the first point of contact for our international customer base.
You are primarily responsible for all of the Internal Sales team admin duties including managing and monitoring of order progress from order entry right through to managing proof of delivery.
You will provide first class customer service whilst supporting multiple Account Managers in managing all Key Accounts for businesses including several UK offices and inter-company dealings with German and North American offices.
Key Duties:
* Order entry
* Update and monitoring of order progress including invoicing & logistics support and managing client order books
* Regular reporting including monthly sales reports, weekly production & procurement reports and daily booking advice to management (including Directors)
* Completion of filing (hard & electronic)
* First point of contact to international customer base, by phone and monitoring team email inboxes
* Respond to enquiries in a timely manner
* Order Acknowledge to customer
Applicants must have considerable administrative experience, ideally gained in an engineering or manufacturing company. You will have excellent communication and customer service skills and be conversant in MS Office.
This is a varied role supporting multiple sites and will require some flexibility to manage the various administrative tasks and often fast paced sales environment.
Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.
May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment