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Job Introduction
The Lead Infrastructure Analyst role will play a key part in shaping and delivering improved ways of working through the MPS cloud strategy, including delivering of new technologies and working approaches. You'll be a technical leader within the Infrastructure team, delivering and managing technical Infrastructure across the MPS Group to ensure we can provide a high quality, trusted, service to our members. This will be achieved through the design, maintenance, and day to day management of IT platforms which are scalable, reliable, resilient and performant.
Main Responsibilities
As Lead Infrastructure Analyst, you'll act as a senior point of technical escalation for Incidents and Problems
You will peer review change requests as part of the change management process and deputise for the Infrastructure Technical Manager as necessary
Provide occasional out of hours Infrastructure and triage support for MPS core systems as part of the on-call team
Work with other D&C Teams to deliver effective Service Management and Change of various complexity, adhering to in place governance
Actively seek opportunities to improve service delivery, contributing ideas and making suggestions on how processes, tooling, solutions, and ways of working can be enhanced
Liaising with 3 rd party providers to obtain quotes for products and services relating to projects and for essential maintenance work and consultative work
The Ideal Candidate
As a Lead Infrastructure Analyst you'll have extensive experience of working with and managing VMware platforms and services (e.g.: vCenter, SRM, Horizon VDI)
You'll have experience of Dell storage and compute technologies, specifically Compellent SAN storage.
You'll possess knowledge and understanding of CI/CD platforms
You'll have experience of Infrastructure as Code
Experience of working with Microsoft client and server platforms is essential, and experience of designing + managing technical solutions across multiple geographic locations is also critical
Disaster recovery planning experience is preferred
Experience of delivering technical projects from design to implementation
Azure and Microsoft 365 services experience would be ideal, though not necessary
Package Description
Annual salary between £42,000 - £50,000
12% company pension contribution (3% from the individual)
Annual bonus scheme up to 15%
Private Medical Insurance
Health Care Cash Plan
25 days annual leave, plus bank holidays