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Job Reference: /AM/15-02/1070/1

Job Title: Commercial Administrator

Location: Norwich

Salary: Competitive

Hours per week: Monday to Friday - 40 hours per week

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

We are currently recruiting for a Commercial Administrator to join our passionate and driven team based in Norwich

Benefits

Informal hybrid/flexible working arrangements
25 days holiday + bank holidays
Free fruit in our offices
Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
Wide range of retail discounts
Regular social and charity events are held in our offices
Get involved in charity events in the local community

Wellbeing

Discounted gym membership
Eye test £25 voucher and up to £100 towards glasses
Join our Cycle to Work scheme via salary sacrifice
Access to CHROMA, our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events
Access to internal Mental Health First Aiders

Career development and recognition

Immediate access to Opportunity our internal Learning and Development platform
Required professional membership fees paid for
Opportunity to win monthly Atalian Servest Superstar Awards
Long service awards

Key Responsibilities:

Ensure excellent attention to detail in the areas of focus for this role - reconciling purchase orders to invoices, data management of assets and task
Ensure clear and concise quality updates reflecting true job progression are being used.
Prioritise numerous competing tasks; continuously monitor the progress of work whilst communicating any delays to the relevant people.
Effectively manage a significant workload in a fast-paced environment.
Work in conjunction with the Operations/Delivery Managers to ensure seamless management and delivery of contracts.
To assist in keeping WIP levels on contracts to a minimum by ensuring the timely completion of jobs.
Ensure any interactions with all customers reflects positively on the company.
Support with the scheduling of subcontractor work as and when required.
Support with raising purchase orders within the system for materials for the engineers to complete their jobs in a timely manner ensuring costs and contract thresholds are adhered to.
Ensure all engineer paperwork is quality-checked and uploaded as required.
Chase missing paperwork from the field team or third-party supply chain.
Verifying parts have been arranged, ordered or collected by the attending engineer.
Manage and organise multiple mailboxes.
Updating internal CAFM system with updates.
Administrative support for the engineer on-call rota.
Updating customer systems with required contractual updates.

About You:

Applicants must have the right to work in the UK
Experience working within a facilities management helpdesk is advantageous.
Administrative experience essential.
Good understanding and experience with Microsoft Office software packages and general IT knowledge.
Experience in using CAFM or other management systems.

How to apply



Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)