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Helpdesk/Contract Support - Stockport - Temp to Perm (Immediate Start)

Location: Stockport

Hourly Pay Rate: £15/16.00p/h Via Umbrella

Hours of Work: Monday - Friday 8am-5pm

A World Leading Service provider who operates on an international scale is looking for an Helpdesk/ Contract Support that comes from a FM background based in Stockport area working at a Corporate office. This role is with the hours of Mon-Fri 8am-5pm so the successful candidate will have to be available immediately and must have experience in working as a helpdesk within the FM side dealing with invoices and raising POs.

Key responsibilities:

* Managing compliance, ensuring up-to-date and any remedial works are undertaken.

* Ensure Engineers PPMs and paperwork is up to date.

* Inbound/outbound telephone duties. (Reception Cover)

* Assist the Contract Manager with CAFM system as key user, including PPM records, reactive works, and reporting plus invoicing

* Arrange call outs, maintenance visits, delivery of materials and extra works within contracted SLAs.

* Other Ad-hoc administration duties as require.

* To manage and coordinate all Health & Safety documentation, training and policies

* To administrate and ensure all personnel files are up to date

* To coordinate and collate the required client sustainability reporting

* To coordinate and collate all departments clients monthly reports into one format for the client

* Form part of the premises help desk team logging reactive call

* Purchasing raising client purchase orders and related administrator

* Other Ad-hoc administration duties as require.

Key Requirements:

* Understanding of the FM / Building Services industry.

* Experience in a similar Contract Support role with a busy Facilities Management business

* Must have experience in raising purchase orders and invoices

* Customer facing/interaction experience - Regular client interaction.

* CAFM system experience

* Plan and manage own workload.

* Ability to work as part of a team.

* Microsoft Office365 experience (Word, Excel, Outlook etc).

If this role is of interest to you then please do apply for the role below