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We are Touchstone, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.
How do we do all this? By surrounding ourselves with supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.
So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 195,000 homes, manage £4 billion of assets and teach 75,000 children to swim each week.
More about your role
As one of our Void Property Managers you will be responsible for the management of void (unoccupied) properties, you will manage a full portfolio ensuring client, company and statutory requirements are all correct. You will oversee the marketing of properties and ensure void periods are kept to a minimum. It will be your job to liaise directly with all potential clients, landlords and you will have responsibility for keeping your line manager up to date with any problems/queries. You will also offer solutions and advice to all internal and external clients when a query is raised.
For this role we require you to have excellent communication skills whilst also possessing the skill to adapt your communication style based on the situation at hand. With this role no day will ever be the same but you will have a constant workload and we require an individual that is able to effectively manage their busy workload whilst always working accurately with the ability to multi task.
For more information please download our job profile available on our website.
More about you
We require an individual who has had significant experience working with customers and you should be able to demonstrate an ability to effectively communicate with all variances of people. A part of this role will be to keep our systems up to date by regularly inputting information, therefore we require an individual who has had experience and is confident working within IT. Previous experience working within property/lettings is highly desirable but not essential and full training will be given to the successful applicant. All in all we are looking for a team player with a can-do attitude and is willing to work hard, whilst always remaining positive.
The benefits
Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.
Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.