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Reporting to the Operations Director with full accountability for both onsite & global quality activities, driving process & organisational excellence to ensure consumer expectations of a luxury product are exceeded.

To define & establish quality standards; procedures; control of documentation; analysis of results; initiatives to sustain and improve standards. Control and monitor systems of audit and training to secure ownership of quality by all staff. Ensure that the quality values are defined, understood & delivered.

Main Duties:

* Key areas of responsibility: Failure and performance analysis, Customer Quality, Reliability, Quality management systems, Quality control and Quality improvement

* Responsible for setting and auditing the quality framework; standards and performance

* Leading and directing peers for sustained achievement and improvement of quality performance

* Full ownership of a Quality Management System to ensure ISO accreditation is maintained and achieved

* Liaising with suppliers setting and agreeing quality standards: limit samples

* Lead the improvement process, ensuring quality standards and improvements are communicated and understood globally

* Delivery of controlled documentation and quality analysis procedures

* Leading continuous review of process quality and improvement

* Continuously review all standard assuring the relevance and benefit

* Assure all necessary detail drawings, SOPs and charts are current and accurate

* Maintain records; address trend data; maintain audit trail

* Monitor, analysis and countermeasures relating to market quality and cost

* Raising of NCRs, including working with teams to resolve through clearly defined preventative measures

* Controlling cost of field quality and true cost of Quality

* Securing In process and final inspection quality

* Data capture; collation; secure audit trail and analysis

* Training and application of all quality procedures

Qualifications & Experience:

* Recognised Qualification in relevant discipline

* Demonstrable experience and success at a senior level in Quality Leadership, governance, evaluation, and improvement in a manufacturing environment

* Demonstrated experience in manufacturing environments

* Knowledge of quality tools and problem-solving techniques

* Knowledge and experience of quality management systems including ISO9001 and ISO14001