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Are you experienced in resolving Dispute Debt Management, and are you persistent and determined to get results and reduce the debt?

Then we have a 6-month contract to join our client's Credit Control team. You will be required to identify and resolve invoicing disputes in a timely manner and evidence declining disputed debt figures week on week through actions and solutions.

Skill Requirements

Ideally 2 years minimum experience in a Disputed Debt collection

Excellent verbal, and written communication skills

Persistence and determination

Strong analytical and problem-solving skills

Ability to work independently and meet deadlines.

Knowledge of accounting principles and practices

Attention to detail and accuracy in data entry and record keeping.

Proficiency in using accounting software with experience using SAGE and Microsoft packages such as Excel, Word, Outlook, and Teams

Duties Include

Contact customers to resolve invoicing queries.

Investigate and resolve any billing discrepancies or disputes.

Consult with other departments to deliver a best-in-class service to Customers.

Assist with general admin duties within department.

Observe and comply with all company policies and procedures.

Any additional fair and reasonable task requests

Hours: 37.5 hours per week. Monday - Friday 09.00 am - 17.00 pm or to meet the demands of the position and primary objectives.

Salary: £23,000.00 to 26,000.00 per annum, dependent on experience.

Benefits

Access to advanced / early pay scheme

On-site parking

Competitive holiday allowance

Access to Group Care scheme

Workplace pension

Flexible working options

Employee Assistance Program and Wellbeing Support

Access to free personal development qualifications and career plans

Weekly award and recognition scheme

Hybrid work from home up to 2 days per week. in agreeance with the line manager

Horizon Recruitment Solutions Ltd are an equal opportunities employer and is activating as a recruitment agency concerning this vacancy