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The Recruitment Co are currently recruiting for Permanent Service Advisors for our client based in Aberdeen to start immediately.

Pay rate: £29,000 Per Annual and OTE up to £40,000

Location: Aberdeen

Hours: Monday - Friday 8am - 6pm, 1 in 4 Saturdays 8am - 1pm

Job Duties

Meeting and Greeting customers
Handle inbound and outbound bookings for service and vehicle repairs
Agree and fulfil a contact plan with every customer to keep them informed throughout the day of the progress of their vehicle, utilising phone, text and email facilities
Provide a thorough and accurate explanation of all additional work recommended and accurate solutions
Liaising with workshop and bodyshop to progress work through the system
Handling customer feedback and complaints and ensuring them we can solve any issue
Maintaining customer database and records accurately

What we are looking for

Current experience working as a Service Advisor or experience working in a similar role
Exceptional customer service skills
Target driven
Excellent communication skills and warm telephone manner
Ability to multi-task within a busy environment
A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.
Computer literateBenefits:

Employee discounts and Lease car options
30 days holiday plus additional for long service
Life Assurance
Training and development opportunities



CPDUNDEE

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace

Benefits: Commission