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Ref: 0008 5EF9 / 1

Location: Home Counties - Borehamwood, Bedford, St. Albans, Hemel Hempstead, Essex.

Hours: Monday to Friday 9am-5pm (36hrs per week)

Pay: Up to £35ph umbrella

Duration: Ongoing Contract

Duties

Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress of Contractors ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance.

· Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations.

· Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections.

· Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team.

· Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects.

· Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required.

· Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome.

Qualifications & Experience

· Diploma in Surveying, Property and Maintenance Level 3

· Membership of a relevant professional body e.g. RICS or CIOB

· Knowledge of the Social Housing Sector and awareness of its regulations

· A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management.

· Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends