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Our client, a freight forwarder is looking for a European Groupage Operator to join their office in Leeds.

Main Objectives of the position:
To ensure that
- To maximize the profitability of the bookings received by the best possible usage, whilst at the same time ensuring all cargo is shipped in line with the clients requirements.
- The service is working efficiently and using all the full potential within the UK team of offices and the business.
- The service is complying with all systems and procedures in place on both office and group level.
The service is using its full potential in professional expertise ,human resources and network facilities to achieve maximum possible profitability

Main responsibilities:
- organise weekly groupage shipments to/from the UK
- handle day-to-day operational issues maintain smooth flow of information in amongst other office staff, and between UK offices
- arrange shipments so that groupage trucks are utilised to the fullest possible extent to all serviced countries
- upload data into system accurately and up to date, with special care and attention to job-costing estimates
- make suggestions to Branch Manager about potential operational setup changes in order to ensure maximum efficiency
- monitor own performance, and continually make necessary adjustments to ensure maximum efficiency
- ensure that the base of weekly KPI data is entered into the system on time
- liaise with clients about possible new leads or opportunities to expand services
- ensure that all quote requests are dealt with immediately, and are fully documented
- monitor market changes and inform Branch Manager regularly about buying/selling price trends
- liaise with subcontractors and Agents to develop strong working relationships
- liaise with accounts and other departments within
- keep all operational documentation together, and file away on time
- execute own tasks in compliance with ISO standards
- make sure your own behaviour and telephone manner is up to standards, and is presentable to all their partners