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Retail & Claims Administrator
Global Group with excellent benefits we are looking for temp or temp to permanent candidates to join this great Group
* To carry out the Central Departments retail invoicing efficiently.
* To understand Warranty / National contract procedures
* Create pro formas from work instruction to obtain order numbers before invoicing
* To understand relevant systems relating to the Central Admin dept. including changes and on-going developments.
* To advise Depot Manager of any cost rejection so that appropriate action can be taken.
* To keep up to date with all aspects of changes within Warranty procedure and to maintain Policy and Procedure file.
* To effectively monitor the Work in Progress (WIP) reports to ensure Workshop instructions can be cleared as soon as possible.
* Achieve budgeted labour rates and invoicing efficiency.
* To ensure all invoice queries are quickly and effectively resolved.
* To have regard for any Quality Controls operated within the service department.
* To ensure all Technicians paperwork is completed accurately to maximise profitability.
* Work in accordance with Group UK standards of health, safety, quality and environmental care.
Required knowledge & experience:
* Retail Administration Knowledge
* Warranty administration knowledge
* Knowledge of manufacturers book times
* Dealership/transport experience
Temporary or Temp to Perm