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CRS are currently assisting a leading rental company in sourcing a full time Hire / Sales Coordinator to join the existing team in the Bellshill area.
The Hire/Sales controller is required to join an expanding branch to provide full support in areas of internal client accounts. This will include customer service, dealing with regional depots and working with the regional customer service Manager.
As Hire/Sales Controller you will continue to grow existing and new accounts whilst providing an excellent level of customer service.
This role requires a candidate who can work efficiently and to timescales on a daily basis. An enthusiastic and customer service orientated individual who has tool or hire experience where possible (but not essential as training is provided). Good administration and Microsoft office knowledge would be a distinct advantage.
Hire Sales Controller responsibilities:
Manage own workloads and to prioritise daily activities
Confident telephone manner when dealing with customer enquiries
Work in a team environment towards specific goals
Produce reports / excel
Manage customer database
What we are looking for:
* This is a fast moving and growing business requiring a candidate who can work efficiently and to deadlines
* An enthusiastic team player with demonstrable customer service experience
* Demonstrable customer service experience in a fast paced environment
* Ability to manage own workloads and prioritise daily activities
* A confident communicator, comfortable dealing with people both over the phone and email
* Willingness to learn the technical aspects of our range of tools
* Work in a team environment towards specific goals
* Experience of using MS office applications (Outlook, excel, word etc)
* Someone with tool hire experience Desirable but not essential
Benefits:
* Competitive annual bonus scheme
* Salary sacrifice pension
* 25 days holiday, plus bank holidays
* Additional holiday purchase scheme
* Free Tool Hire
* Life Assurance cover 3x salary
* Share save scheme
* Eye care vouchers
* Recommend a friend scheme
* Learning & Development commitment to upskilling and developing our people, structured in house training available alongside external training where required
* Cycle to work scheme
* Long service recognition
* Discounts a variety of discounts and rewards on thousands of well-known brands
* Discounts on HP products
* EE mobile contract discount offers
* Gym discounts
* Health Shield (discounted premiums on health care cash plan)
* Regit Assist 24/7 accident helpline free joining
Monday to Friday
8.30am - 5.30pm
No weekends required
Performance bonus December

Benefits: as advertised