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Motor Claims Handler

£20,750 - £28,000 DOE

Monday-Friday 9am 5pm

Liverpool/Leeds Hybrid 1 day in the office

MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do.

As a Motor Claims Handler, you will bring your knowledge of Commercial Motor Claims and love of providing an exceptiona customer experience with you into this role. You will have excellent communication skills as you will be the first point of contact for our customers and handling a caseload of Pre-Litigated Motor Claims.

What You Will Be Doing:

Level 1 & 2 Claim Handlers:

* Managing a caseload of pre-litigated motor claims from inception to settlement

* Identify cases for early litigation

* Support and drive delivery of high levels of service and productivity

* Input accurate data and ensure data maintenance

Level 3 & 4 Claim Handlers:

* Pro-actively manage caseload of motor claims

* Create accurate claim management systems records

* Assist with training junior team members

* Build and maintain client relationships

* Assist with internal and external audits

* When appropriate attend client meetings

About You:

* Experienced and sound technical knowledge in Motor Claims

* Experience in handling liability and quantum dispute cases

* Experience in dealing with repair documentation

* Have excellent communication and organisational skills

* Personal Injury Claim experience

* Pre litigation experience

* Strong analytical and problem-solving skills

* Strong ability in use of Word, Excel and emails

Motor Claims Handler Benefits:

* 25 days holiday plus bank holidays, increasing with length of service

* Opportunity to buy up to an extra 5 days holiday

* Reward platform discounts for over 800 retailers

* Development, training, and professional qualifications

* Internal approach to vacancies

* 5% pension contribution

* EAP helpline

* Digital GP

* Life Insurance 2x base salary

* Lease car salary sacrifice scheme



We have multiple Motor Claims Handler roles available at different levels. The level you are put forward for will be dependent on your experience and knowledge levels. Our recruitment team will discuss this with you