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Job Title: NOC Analyst/NOC Support Engineer
Location Redhill (Shift work 4 on 4 off)
Salary: £23,000 - £40,000 DOE + 3.5% shift allowance + bonus
Security Clearance: Must be eligible for SC

My client is a leading Global independent provider of satellite communications and IT management solutions, delivering a service for their Global customer base across the complete technical portfolio.

Skills:

To provide 2nd line technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku/L Band, LTE), Bespoke Virtual Environments and associated infrastructure.
Carry out IP traffic analysis, investigate routing and switching faults across both local and remote infrastructure, including Wireless standards
Carry out RF analysis and interpret satellite link statistics to help resolve satellite related problems and to provide ad hoc network reports as requested by both internal and external customers.
To proactively monitor the GCSC networks, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues whether overall network or remote customer related, escalating where appropriate
Ideally CCNA OR JNCIA although not essentialThis is a great opportunity for those looking to take the next step in their career or develop experience working in a Secure Network Operations Centre (NOC)

Benefits:

Shift Allowance
Competitive Salary
Annual bonus based on company and individual performance
Pension matched up 7.5%
25 holiday days per year, plus bank holidays