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Job Title: Contract Launch Project Manager

Function: Customer

Location: Hybrid/Nottingham

Type: Permanent

Job Ref: 787

Salary: £43,520 potential to rise to £51,200 over 3 years

Closing Date: Friday 29 March 2024

NHS Supply Chain are recruiting for a Contract Launch Project Manager to join an established Contract Launch Project team. This role will utilise your project management experience to ensure all contract launches are planned for, governed and delivered to agreed scope and timelines. Working across multi-disciplinary functional teams you will lead the delivery of contract launches to ensure successful implementation and communication of these for all NHS Supply Chain Customers

Purpose of the role

Using project management skills and techniques a Contract Launch Project Manager will be responsible for the management and governance of up to 7 concurrent contract launches by planning and coordinating all delivery activity with Category Management procurement teams and NHS Supply Chain functional teams for example ; Inventory Management, Data Management and Pricing.

The role will identify risks to delivery and escalate explore and facilitate resolution to issues. This is to ensure an efficient contract launch experience for customers which includes a customer launch notice period to allow NHS Trusts to make system changes, understand products being offered and communicate the change internally.

This role is one of four Contract Launch Project Managers who report directly into the Contract Launch Manager to deliver a portfolio of up to 20 in-flight Contract Launches at any one time

Responsibilities

Manage the plan from approval to Go Live, using a template Operational Readiness Plan

By engagement with stakeholders understand any additional tasks and activities as required for each Contract Launch and set and agree a baseline plan for tracking outcomes

Facilitate and lead Kick-Off Meetings, Weekly Progress Review Meetings, Escalation and Issue Resolution Meetings, Readiness and Go /No Go Meetings

Dependencies management: to determine if a delay to any activity will impact completion of the overall operational readiness plan and ascertain what action is needed to either bring the plan back on track or advise that a re-plan is required.

Risk management; proactive identification, assessment, and communication of risks

Issue management: quickly understand a problem and root cause, assimilate and summarise information for stakeholder review and decision making in an escalation call

Clear and concise written communications and outputs with agreed actions and correct status from each progress review and meeting held

Accurate weekly status reporting into the Contract Launch Manager, including updated plans for presentation of key points at a weekly cross programme review

Attention to detail and accuracy in all documentation for audit trail and quality assurance.

Adherence to the Contract Change Governance process and act as an advocate of the Contract Change Governance process amongst other stakeholders.

To act as a Process Improvement Interface lead for one / two functional teams who deliver activity as part of the Contract Launch process

Ability to lead process improvement workshops with stakeholders in order to continually improve the contract launch end to end process

As a Process Interface Lead feed in issues, review processes, task level detail & SLAs and manage any changes required to the Contract Launch end to end process as a result

What skills, qualifications and qualities do I need to be successful?

Essential

Demonstrable Project Management experience / knowledge

Experience of using or knowledge of industry standard project management tools and techniques

Planning skills with the ability to lead and guide stakeholders to agree a baseline plan

Attention to detail and accuracy in all outputs

Resilience & persistence to be able to chase, challenge and drill down to ensure the plan stays on track

Excellent communications skills, written and oral to engage with team members across all sub-functions

Excellent stakeholder management skills: influencing, persuading, negotiation and conflict resolution skills to be able to lead and guide all stakeholders through the duration of the contract launch activity

Process improvement experience / knowledge

Desirable

PRINCE2 or equivalent project/ programme management qualification

How youll work

Hybrid working; a blend of home and office working 2/3 days in the office and 2/3 days at home.

In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive salary and benefits package, consisting of:

Performance led annual bonus scheme

27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days

Generous contributory pension scheme (up to 6% employee / 12% employer contributions of your base salary)

Access to Flexible Benefits Scheme you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you

2 days paid Volunteering Leave

1 day paid Wellbeing Leave

Long Service Awards

Access to the Blue Light Card and NHS Discounts

Flexible working options

National Annual season ticket purchase scheme

Eye Care vouchers

Access to a free 24/7 Employee Assistance Programme

NHS Supply Chain, who are we?

We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.

Were always listening to the people who use our products, so that were aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.

And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.

Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.

Vision: To make it easier for the NHS to put patients first

Purpose: Our role is to support the NHS to save lives and improve health

Values:

Be Authentic

Be Inclusive

Be Driven

Be Enterprising

Be The Difference

Other Information

SCCL is a not an NHS organisation, you will join on SCCL terms and conditions.

For more information on SCCL and the NHS Supply chain please visit:

NHS Supply Chain is an equal opportunities employer