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HYBRID WORKING MILTON KEYNES

European Head Office European company are looking for a native German speaker to join their team. This position would suit someone from a Customer Service or Account Management background.

Core Responsibilities

* Be a point of contact for the German Speaking markets

* Communicate personally, telephonically, and in correspondence with German independents

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* Executes transactions promptly and accurately responds to members requests and inquiries.

* Basic fulfillment and account maintenance including order-entry, account opening, returns, and commissions.

* Understands and educates members on company policies and procedures, as well as products and services.

* Provides information and support for marketing promotions.

Qualifications and Experience

* Fluent in German (native proficiency preferred)

* Fluent in English

* Excellent analytical and problem-solving skills

* Discretion and judgment are required, able to maintain confidences

* Excellent telephone, verbal, writing, organizational skills, and customer service abilities.

* Proficiency in Microsoft Word and Excel required

* Outstanding organizational skills

* Excellent attention to detail with the ability to multi-task

* Must have the ability to work as part of a team, as well as to work independently

* 2 years experience in Customer Services preferred

Benefits: Health Insurance, paid parking