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We are looking for Customer Service Advisors in Cornwall, TR1, who can start immediately.

The successful candidates will be working in a contact centre environment and will be required to work shifts that include working hours in the evening and over the weekend.

Duties will include, but are not limited to:

* The role involves providing excellent customer service to customers using car parks in the area

* Assisting customers using the Council's pay on exit car parks, answering intercom calls where motorists need help in the car park e.g. with making payment

* The role also involves monitoring the back-office service to ensure all equipment is working

Requirements:

* Experience working within customer service

* Excellent communication skills (verbal and written)

* Ability to resolved complex queries in a timely manner

* 3 years employment references

Pay rate: £10.90 p/h.

Hours: Shift & rota basis

The position will be offered to successful candidates and will be subject to references. Please state your availability when applying.

If you are interested in the role and would like to apply, please send your CV and contact details in response to this ad to Charlotte. CVs will be shortlisted as received with face to face or online interviews being arranged accordingly