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Company's mission is "we are proud to have a team of dedicated and talented individuals who are passionate about the work they do. Our team is comprised of experienced professionals from a variety of backgrounds. Whether its developing bespoke products or providing top-notch account management, we strive to deliver the best for our customers"
Responsibilities and duties include (but not exclusive to):
Communicate effectively with clients via telephone, email, or face to face interaction.
Monitor and respond to all incoming email/web page enquiries in a timely manner.
Convert incoming enquiries into quotations using our Accounts package.
Following up quotations to convert into sales orders.
Raising Sales Orders.
Raising Purchase Orders.
Processing Sales invoices.
Processing export documents on.
Banking responsibilities; processing payments in cash or from customers via card machine.
Liaise with clients cross-selling and up sell based on their purchasing history.
Assisting dispatch team members, when possible, with high volume orders.
To actively participate in the team environment, always showing respect to all staff, and actively displaying good teamwork and attitude.
To carry out and undergo training from time to time to increase your ability and changes to legislation.
To continuously develop and improve
To perform any reasonable duty requested by management.
Skills we think you'll need to be successful in this role:
Previous knowledge of Unleashed/Sage and raising of purchase orders.
Good knowledge of Microsoft Office applications (Excel & Word).
Previous administration and data inputting experience.
Good written & communication skills.
Proactive planning, to ensure an efficient office environment.
Previous experience of working with international clients would be useful.
Ability to process and track consignments using fast courier portals (DHL, UPS, DPD).
Familiar with processing documents on required for R.O.W. exports.
Ability to work as parts of a team with minimal supervision.
Full UK Driving Licence.
Ability to use basic measuring equipment (vernier calipers).
Ability to lift 15Kg.
Competitive salary commensurate with experience.
Company pension scheme
25 days annual holiday allowance in addition to bank holidays
A positive and inclusive work environment.
Free on-site parking
Uniform supplied.
Employee discount