The Company
We are working alongside one of the UKs largest flexible packaging manufacturers who have a requirement for an Internal Sales Coordinators to join their Customer Service team.
You will work closely with customers and brands to deliver packaging solutions to increase shelf life, convenience, sustainability and much more.
Job Purpose
Maintain existing accounts via the telephone with the aim of building positive relationships and provide all aspects of customer service.
Key Responsibilities
* Liaise with existing customers to maintain their business over the telephone
* Process sales orders, raise customer complaints and undertake administration tasks within the department
* Ensure that all sales opportunities are communicated to the business development team.
* Liaise with the product control department and transport department to ensure that all customers requirements are met.
* Assist the Sales Manager in training of new staff to the department including one to one mentoring where necessary.
* In conjunction with the Business Development Team identify and justify shortfalls in spend with budgeted accounts.
* Form strong lines of communication with the Repro Dept. to ensure that optimum customer service is retained during the artwork approval process.
* Must be fully accountable for all stock products held for individual customers and that ranges of products shared by customers are controlled within the dept. to avoid shortfalls and redundant stock.
* Liaise with product control to agree on the replenishment of stock lines.
* Work as part of a team, support colleagues and share information
Attitudes & Qualities
* Strong customer service skills
* Self-Motivated and enthusiastic
* Outgoing personality and good communication skills
* Helpful and courteous manner
* Have a responsible and mature attitude
* Relationship building skills
What's on offer?
* Competitive salary
* Bonus scheme
* Company benefits
* Full training
* Progression opportunities
Posted 22/02/24, views 1
Contact the advertiser:
Blue Moon Recruitment
Powered by: UK Job Search Next-Jobs
Home | Terms of use | Edit an ad | Subscribe to RSS
Copyright - 2011 meega.eu - Contact us via e-mail: office@meega.eu