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Role: FM Administrator
Location: Sheffield (S5)
Duration: Permanent
Salary: £25,000
Hours: Monday to Friday 8am-5pm

DUTIES:

To work closely with the Contract Management Team, other company stakeholders and take the lead on all aspects of the contract Administration and Scheduling function, in particular: o Manage the end-to-end process for all contract Reactive Works and associated workflows to ensure successful and compliant delivery. o Prioritisation and implementation of emergency reactive responses and associated contract escalation and communication processes o Ensuring systematic programming of Planned Maintenance Tasks are planned and scheduled in accordance with Contract and SFG20 maintenance requirements to Contract Engineers, Suppliers and Client SPT Operatives o Delivery of all Site Access Authority and Site stakeholder communication processes o Control and issue of Contract Staff Equipment, Uniform, PPE etc. o To achieve the teams agreed performance targets and ensure that Contract Targets, Objectives and KPI/SLA's are met
* Direct line management of Planned Maintenance Scheduler
* Maintaining Administration Maintenance Records and Certifications and Training folders on the CAFM system Internal Network Drives. o Assist with Risk Management Administration and other IMS Process Records as required to maintain up to date information in line with the contractual requirements.
* Filing Maintaining the Electronic filing system in accordance with IMS requirements. Ensuring the system is up to date and consistent and moving towards paperless wherever possible.
* Covering the duties of other Administrators for planned leave of absence within the Business Unit (with reciprocal arrangements to cover this post)
* Sending out 15minute response tasks via radio to the site engineers

EXPERIENCE NEEDED:

* PFI and/or Hard Services FM Experience
* Previous experience in a customer facing role.
* Good Working Knowledge of Contractual KPI/SLA, workflow prioritisation and associated implications
* Excellent communication skills and ability to lead and work well as part of a team

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