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Technical Support Engineer
Commutable from Eastleigh, Winchester, Southampton, Romsey, Totton, Chandlers Ford, Fair Oak.
£23,000 - £24,000 + Bonus + Pension + holiday (Increased with service)

This is an excellent opportunity for a Technical Support Engineer to engage with an established equipment supplier that holds an impressive tenure in the market. If you're an individual passionate about quality and innovation, this role offers an avenue for growth, diverse challenges, and a chance to be part of a business with a rich history.

This company has maintained its mark in the manufacturing sector for several decades, known not just for product excellence but also for a distinct collaborative work culture. They continue to be at the top of the industry, with ambitious plans for growth!

In this diverse role you will provide essential technical support within the IT Service Desk environment. Beyond troubleshooting, your responsibilities will cover software installations, configurations, and staying up to date with the dynamic demands of emerging technology. This role offers new challenges but also ensures ongoing learning and professional growth.

The ideal candidate will have a background in an IT Service Desk setting. You should be adept at software and hardware configurations and place a strong emphasis on delivering excellent customer service. It's essential to possess technical expertise and approach challenges with a proactive, team-oriented attitude.

This is a fantastic opportunity to join a cohesive team that emphasises knowledge-sharing and continuous improvement. If you're looking to advance your technical skills, have a palpable impact on IT initiatives, and thrive in a nurturing, collaborative environment, this is an opportunity not to be missed.

The Role:

Provide consistent IT support, ensuring high customer satisfaction levels.
Engage closely with internal departments to streamline IT operations and system upgrades.
Partake in technical projects to keep abreast of technological trends and drive innovative solutions.
Monitor and address system alerts, ensuring swift resolution of service incidents.
The Person:

Prior experience in a helpdesk environment, familiar with diverse IT ecosystems.
Skilled in software and hardware installations, configurations, and troubleshooting.
Strong communication and problem-solving abilities.
A passion for staying updated with tech trends and a keenness to adapt in a rapidly changing landscape.To apply for this role or to be considered for further roles, please click "Apply Now" or contact Mary Quaife at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed