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Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base, we are on the lookout for a temporary administrator to join our team to support the busy Winter workload from our Stowmarket Office.

Benefits:

* Sharesave PLC share purchase options

* Support provided for professional qualifications

* Employee wellbeing programme, offering regular health fairs, occupational health support, telephone support- counselling for staff

* Long service recognition

* Service level awarded annual leave policy

* Enhanced maternity/ paternity packages

* Dental/Healthcare cash plan

* Cycle to work scheme

* Women in Business Group

* Sureserve Academy- a platform for development, career progression

* Employee Voice programme

* Social activities for all of our Teams

* Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

Responsible for the day-to-day operation of Quality functions and duties, the SHEQ Administrator is responsible for organizing and collecting information relating to engineer assessment, post inspections, and the accurate updating of data within specified timeframes.

Working closely with our operational teams, the SHEQ administrator will also be able to deal confidently and professionally with complaints from tenants and clients, ensuring that company procedures are followed, and that the complaint is dealt with effectively and in a timely manner.

General Duties/Key Responsibilities:

* Deal with customer complaints and feedback in a professional and courteous manner, updating the Company Incident Log in conjunction with the Operational team.

* Ensure engineers meet our criteria with all relevant paperwork and completed relevant training to their role before they start working as an Aaron Services Employee, and that training is kept up to date throughout the course of their employment with the company.

* Collate Health and Safety information training on the online training system, maintaining accurate data records for use by the Management Team.

* Updating the internal and external data systems with accurate information in a timely manner

If you believe you have the relevant skills, knowledge, and experience to be a key contributor and positive member of our Team who wishes to be part of the future of Aaron Services. Please apply now by submitting your CV confirming your current salary.

Our exemplary Company benefits package will apply to this role.

The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 2,100 employees working from over 20 offices.

We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential