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Salary: £41,145

Shifts Available: Days (8:30-5:00)

As an Operations Manager, you'll be responsible for leading, training, motivating, and managing the operational team to ensure optimal performance for Arvato and our customers.

Your Tasks

* Leading and managing and team to achieve and exceed SLAs

* Ensure health, safety, and welfare in line with legislation

* Distributing work orders and ensuring the workload of the employees

* Steering, coordinating, and implementing processes as well as planning the daily business activities

* First point of contact for all process and technical faults and forwarding of reports to the involved departments

* Identifying issues or problems and initiating corrective measures and success control

* Working in the SAP system

* Collaborate with the Workforce planner to ensure resource planning and processes are delivered in line with budgets, forecasts, and clients' requirements.

* Participating in resource planning (staff and infrastructure)

* Creating and evaluating reports

* Ensuring the quality and service level specifications

* Lead continuous improvement initiatives to improve operational processes, warehouse layout, and systematic improvements by empowering and engaging the teams to deliver excellence.

* Develop your team to ensure they have the right skills, competencies, and behaviors to achieve their career potential and business results.

* People management activities

Your Profile

Someone who has the ability and desire to lead and motivate a team and has knowledge of Warehouse Management Systems. Thrives on working in a fast-paced and pressurised environment, being reliable and punctual, and having a flexible approach to work. You will be energetic and enthusiastic with a results-driven, continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer.

We Offer

* 25 days annual leave with the option to purchase up to an additional 5 days

* Pension contribution

* A life assurance policy that pays out 4 x Salary

* Employee Assistance Programme that provides you with confidential support, information, and advice to help you

* Employee Discount Scheme through Treats

* Free car parking