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INSTALLATION COORDINATOR(Gates & Barriers/Access Control/Fire & Security)

Role: Installation Coordinator

Hours: 08:00 16:30, Monday Friday

Location: Gloucester, UK

OVERVIEW

We are seeking a highly organised and dynamic Installation Coordinator to join our team. This pivotal role involves coordinating our installation team's schedules, liaising with various stakeholders, and ensuring efficient and smooth operations.

KEY RESPONSIBILITIES

Schedule Management: Effectively manage the diary of installation engineers, ensuring their jobs are issued daily through their PDAs.

Invoicing and Documentation: Handle invoicing for each job, including deposit and final balance. Issue contracts via DocuSign and ensure accurate record-keeping.

System Updates: Keep our systems updated post-installation or upgrades, including statuses and maintenance dates.

Client and Team Liaison: Regularly liaise with clients, the installation team leader, suppliers, and surveyors. Organise and participate in fortnightly project meetings.

Call Management: Answer incoming calls, log technical queries, manage customer inquiries, process payments, and redirect calls as needed.

Support and Coordination: Assist the service coordinator if required and liaise with the engineering manager regarding company vehicle servicing and repairs.

Administrative Duties: Perform general housekeeping of customer accounts and undertake any additional tasks as required.

REQUIREMENTS

Licence: Full UK driver's licence.

Experience: Minimum of 1 year in a similar role.

Problem Solving: Strong logical problem-solving skills.

Leadership: Demonstrable leadership skills.

Communication: Excellent articulation skills, with the ability to multitask effectively.

People Skills: Polite, courteous, and professional in client interactions.

Organisation: Thorough and well-organised with keen attention to detail.

Adaptability: Dynamic, responsive, and enthusiastic, adaptable to changing scenarios.

SALARY & BENEFITS

Salary: £24,500 per annum.

Holidays: 30 days holiday (including bank holidays), increasing by 1 day per year, up to a maximum of 33 days.

IDEAL CANDIDATE

The ideal candidate is a resourceful individual with exceptional organisational and communication skills.

Your ability to multitask and coordinate effectively will make you an essential part of our team, ensuring the smooth operation of our installation services