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We are Living Plus, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. We provide homes to live in, communities to retire to, spaces to stay active, supported homes promoting independent living, and services for vulnerable customers.
How do we do all this? By surrounding ourselves with make a difference people, supportive people and friendly people. Our people live and breathe our SPIRIT values; we are the place for spirited people.
So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 195,000 homes, manage £4 billion of assets and teach 75,000 children to swim each week.
More about your role
Working across multiple services including Way Forward Service, Windmill Lane Service and Vicar Lane services you will be supporting our tenants across Sheffield and Bradford, we are looking for an Assistant Services Manager to join the team. This is a great role for someone looking to take on the next step in their career.
You will oversee the customer experience at the services, from the referral stage, right through to a positive exit, ensuring customer needs are met and responded to. You will provide effective and professional management of services alongside the Services Manager in line with contractual requirements, legal requirements and internal policy requirements. As a line manager you will provide direct support to your team, carrying out regular supervisions, training and development activities as identified.
You will manage stakeholder relationships including commissioners, local authority, police and social services. Identification of opportunities for expansion and growth of services will also be one of your responsibilities, including the delivery of regional objectives and growth targets.
For more information please download our job profile available on our website.
More about you
To be considered for this role you must have experience working within a supported housing setting, and a good understanding of challenges faced for individuals who are homeless. Experience working with vulnerable customer groups include domestic abuse, mental health and substance misuse is also desirable. You will have the ability to motivate a team within what can be an emotional and challenging work place. Experience of housing management is essential, including excellent of the knowledge benefit system.
The benefits
Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.
Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.