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M4 Recruitment are looking for a Sales / Customer Service Assistant to work for a the UKs largest distributor of decorative surfaces specialising in flooring, worktops, laminates, compact, panel products, solid surface and wall panelling.



Knowledge, Skills & Experience Required:

* Customer Focused

* Problem solving ability relating to customer service

* PC literate

* Excellent communication skills

* Excellent administration skills

* Proven sales background

* Proactive sales calling

* Keen attention to detail

* Ability to multi-task

Key Results Areas

* Ensuring all orders are processed accurately and on time, in full.

* Ensure customer quotations and customer correspondence are completed in a professional manner.

* All cash handling must be dealt with in line with company policy.

* Achieve sales and margin targets of the branch.

* Target new customers.

* Follow up all enquiries.

* Ensure that all held orders are chased and customers contacted for payments.

* Help out with stock take.

* Non stock and stock purchasing.

* Complete all sales reports as required, i.e. footfalls, lost orders etc