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A commercially minded, experienced & hands-on sales / customer focussed individual with passion to deliver an outstanding customer experience. hybrid oprion 2/3 days working from home per week once training has been completed

Must be german spaeking as you will be liasing with german clients £25k-30k

Monday- Friday 8.30-5pm with the possibility of some hybrid work

This role has responsibilities in various areas as follows:

Process inbound Sales requests: New & Existing sellers contact via email, web & phone to request help selling their equipment. Progress inbound requests with support of the internal specialist valuation team & maintain communication with sellers.
Coordinate collections with 3rd party logistics provider: Where appropriate, arrange collection of the stock from the seller and transport to our warehouse for processing.
Coordinate customer collections: Where stock has been transferred for our warehouse liaise with Buyers to agree collection or delivery and coordinate with external logistics partner.

Responsibilities include:

Day to day contact with regular Sellers, maintaining relationships with key stakeholders.
Triage leads from new Seller enquiries, decline sales when stock value is below an economic threshold.
Active sales progressed in a timely manner with new Vendor & sale entry paperwork completed.
Maintain a sales pipeline of leads being progressed.
Communicate with Sellers to confirm product information required to process sales, collating information of systems.
Sellers approve stock valuation & any minimum reserve prices that must be achieved.
Resolve customer queries in advance of collection and update vendors where specifically required.
Identify customer packing requests and coordinate with Logistics provider.
Monitor unsold stock, ensuring entry into future sales and liaise with Seller to agree adjustments to reserve prices.

Person Specification

Ideal: Good knowledge of a broad range of medical equipment but not essential
Strong personal drive with a hands-on, detail oriented, analytical approach.
Commercially minded with proven sales experience
Strong organisational & problem-solving skills
Strong relationship management skills
Experience working in an international environment

Skills/Qualifications/Experience

Extensive sales admin experience
Fluent German

Acorn by Synergie acts as an employment agency for permanent recruitment