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We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer service advisor (retail) to join their team on a full time basis. This is an excellent opportunity to join a forward thinking business who have shown exceptional levels of growth and who have a great reputation within their field.

We are seeking someone with retail based face to face customer services experience, preferably with a background of of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves.

Customer Service Advisor (retail)

Full Time Permanent role - shop / showroom / retail based



Main workplace based in Haywards Heath with plenty of on road parking nearby. There will also be a requirement to work within my clients two other showrooms based in East Grinstead and Lewes, therefore you will need to be a driver and have your own transport

Salary £25000-£27000 per year plus good company benefits

The role:

My client supplies and installs engineered hardwood flooring for domestic and commercial clients throughout Sussex. They are based in East Grinstead with showrooms in Haywards Heath & Lewes.

Duties / Responsibilities will include:

My client is seeking a full time employee to help them with sales, admin, purchasing and warehouse duties. We are seeking someone who has excellent all round customer service and communication skills, is MS office experienced, flexible, reliable, and able to work under their own initiative.

You will need to be a driver and have your own transport as travel between their 3 showrooms is necessary. Physical fitness is also important and some heavy lifting will be necessary

Key skills and competencies required:

Retail experience, preferably with a background of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves (this is not essential)

Computer skills

Great face to face customer service skills

Driver with own transport to get to all three showrooms, Haywards Heath, East Grinstead and Lewes.

This is an exceptional local opportunity for someone who has worked within face to face retail customer services. Superb business in which to work with a great reputation in their particular field.

Apply today for immediate consideration. Short-listing will start very soon.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy