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Sales Administrator
Location: Hertfordshire
Salary: Excellent
Skills / Experience Required:
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Good academic qualifications: A level or Degree.
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Excellent organisational skills.
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Fluent English: written and oral.
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Ability to communicate with people at all levels both internally and
externally.
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Excellent administrational skills.
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Strong IT skills
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Experience in a customer-service focussed role or administration.
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Interest in Science would also be an advantage.
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Friendly and warm personality.
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Strong team spirit and professional attitude.
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Work on own initiative and well in a team.
Responsibilities
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Handling requests from clients, i.e. providing pricing and then conducting commercial negotiations where appropriate.
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Responsible for the co-ordination, monitoring , provision of loan of demonstration equipment.
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Supporting the sales team.
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Keeping all other company records and systems up to date and accurate.
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When required, to organise all sales engineers and internal engineer
visits
Summary of Role
*Handling requests from clients, i.e. providing pricing and then conducting commercial negotiations where appropriate.
*Responsible for the co-ordination, provision and monitoring of loan equipment.
*Supporting the sales team.
*Providing customer service to our clients, handling their requests.
Key Activities
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Handling requests from clients, i.e. providing pricing and then conducting commercial negotiations where appropriate.
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Explaining our product brochures and information to customers and providing advice where appropriate.
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Progressing all sales leads to secure the business, or when necessary to investigate why the business was not successful.
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Responsible for the co-ordination, monitoring , provision of loan of equipment.
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Filtering incoming enquiries (these can be telephone, e-mail, website, fax, letter, advert, other) and direct these to the relevant sales engineer.
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Providing support to field sales engineers and internal engineer (send quotes, technical information, call customers, etc.), when they are out of the office.
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Providing customer service to our clients by dealing with their requests promptly.
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Sending appropriate literature to satisfy customer requests.
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Helping to resolve any customer logistical problems, such as late
delivery, lost goods, etc.
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Keeping all customer files and the company CRM system up to date.
An excellent opportunity for a customer focussed Sales Administrator to join a highly successful and reputable scientific company