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Job Title: Administrative and Customer Service Assistant
Location: Cannock
Type: Temporary to Permanent
Salary: £10.99 per hour
Working Hours: Monday - Friday, 8:30 AM - 5:00 PM
Start Date: Ideally Next week
Company Overview:
My client are a well-established company based in Cannock, committed to delivering exceptional products and services to their customers. We are currently looking for a dedicated and skilled Administrative and Customer Service Assistant to join our team. This is a temporary-to-permanent position that offers an hourly rate of £10.99.
Role Overview:
As an Administrative and Customer Service Assistant, you will play a crucial role in providing outstanding service to their customers. This role combines administrative tasks with customer service responsibilities, making it a dynamic and engaging position.
Key Responsibilities:

Placing Orders on CRM: Inputting customer orders accurately and efficiently into our Customer Relationship Management (CRM) system.
Inputting Technical Orders: Managing technical orders and ensuring they are processed correctly and in a timely manner.
Customer Communication: Speaking with customers over the phone to address inquiries, provide information, and offer support.
Email and Call Administration: Managing email communications, responding to customer queries, and handling incoming and outgoing calls in a professional manner.
Software Proficiency: Utilising Microsoft Office and Sage software for various administrative tasks.Qualifications and Requirements:

Prior experience in administration and customer service is essential.
Strong communication skills, both written and verbal.
Proficiency in Microsoft Office and Sage software.
Excellent organisational skills and attention to detail.
A professional and customer-oriented attitude.What We Offer:

Temporary-to-permanent opportunity.
Competitive hourly wage of £10.99.
A supportive and friendly work environment.
Opportunity for growth and career advancement.How to Apply:
If you are a motivated individual with the necessary skills and experience, we would love to hear from you. To apply for this role, please send your CV

Benefits: Temp to Perm