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Rthirteen are currently assisting a thriving business based in Norwich with their search for a Head of Customer Growth to join their team. You will be an integral addition to an already successful and driven team, and your role will focus on attracting new customers to the organisation by creating a top tier customer acquisition strategy.

This is a full-time permanent role working 9:00 5:30 Monday to Friday. The offered salary for this position is up to £60,000-£70,000 dependent on experience.

The company:

The business is a growing & award-winning online retailer, specialising in luxury goods. They have developed a fantastic reputation in the market, constantly work to raise their standards and are always seeking new wants to do things. They are incredibly committed to each employees journey, investing in them, allowing them to develop at their own pace by setting personal goals and offer fantastic internal schemes.

The benefits

Uncapped earning potential, hybrid working (3 days in the office), 25 days annual leave plus bank holidays, funded qualifications, staff discounts on products, internal incentive scheme, and company events and parties!

The day to day:

* Creating and executing a well-thought our customer acquisition strategy with a focus on appropriate sales channels, budget and volume.

* Taking responsibility for driving customer recruitment across various channels including CRM, telemarketing, SEO, PPC, content marketing and PR.

* Working alongside the partnership team to develop acquisition strategy in this area.

* Onboarding new partnerships into the company portfolio.

* Utilising demographic, social and mosaic profiling to source best matched customers.

* Regularly reviewing performance across channels.

* Staying engaged with new markets, emerging digital trends and competitors, looking for potential growth opportunities and refocusing strategy to incorporate theses.

You will have/be:

* Proven experience delivering new customers in a D2C environment.

* Experienced in Digital/CRM/Direct Response marketing.

* Excellent communication skills at all levels and the ability to develop strong partnerships to drive scale/growth.

* Strong knowledge of digital acquisition, marketing strategies and social acquisition.

* Strong leadership skills with the ability to motivate and deliver results.

How to apply

To hear more details about this fantastic opportunity please email your CV to Rosie Branford Senior Recruitment Partner at rthirteen recruitment. If you dont hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful

Benefits: DOE