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The Sunday Times One of the best places to work in the UK

Trainee Store Manager for Timpson, a Service Based Retail Company

Location: Oxford (and surrounding area)

Job Type: Permanent / Temporary/ Full Time / Part Time

Pay: Typcally £21,500 to £26,000 per annum including bonus following a successful trial period.

40 hours over 5 days including weekends with some overtime available when trained.

Job description

Have you been looking for a new career after working in retail or hospitality? If so, an exciting opportunity has arisen to join Timpson, a successful high street service retailer. We are looking for people with great personalities who are interested in trying something different, exciting and new.

Job Purpose:

To assist the manager in the day-to-day running of the branch. Within this purpose the job holder will ensure the correct policies and procedures are complied with in line with company policy and practice, and ensure an excellent service is provided to all customers at all times. The job holder will at all times promote the services of the company and always be looking to maximise both the sales and the profitability of the branch.

Key Responsibilities and Accountabilities:

* · Accept and carry out the requested service for customer shoe repairs, keys (including car fobs and other associated items), engraving and associated merchandise, watches including batteries, and offer the relevant associated advice all in accordance with the Company guidelines or custom and practice.

* · Assist the Branch Manager in ensuring that high standards of housekeeping, maintenance, display, and stock management, including stockholding, ordering, usage, transfers and general branch organisation, are always maintained.

* · Promote excellent customer service at all times.

* · Assist the Branch Manager to ensure that regular quality control checks are carried out reflecting suitably the standard set out by the Company.

* · Assist the Branch Manager to ensure the security of the branch and items left on the premises including cash, customer items, stock, fixtures and fittings including machinery.

* - Complete an act of kindness for customers or colleagues every day.

About Timpson

Have you been looking for a new career after working in retail or hospitality? If so, an exciting opportunity has arisen to join Timpson, a successful high street service retailer. We are looking for people with great personalities who are interested in trying something different, exciting and new.

We offer full training and support for all the services we provide so no experience is needed. Aspects of the role include Key Cutting, Watch and Mobile Phone Repairs, Photo Processing, Engraving, Shoe Repairs, Dry Cleaning, completing an act of kindness for customers or colleagues every day and more.

Our services are as diverse and interesting as our amazing colleagues, we recruit from all walks of life.

Timpson offer excellent benefits including;

§ Uncapped weekly bonus

§ Excellent promotion prospects (we promote from within, so you can go as far as you wish. All of our most successful colleagues started the same way that you are!)

§ Free holiday homes

§ The day off for your birthday in addition to your holidays plus additional holidays with service

§ Paid day off for a child's first day at school

§ Annual salary reviews

§ Regular social events

§ Mental health and wellbeing support- including FREE flu jab and a 24 hour counselling helpline

§ A £100 bonus when you get married

§ £1000 weekly lottery draws

§ Discount card- up to 90% off for colleges and at least 25% off for family and friends

§ Ongoing skills and training support

Timpson have been a family run business since 1865 and are proud to be the largest service retailer in the country. We have shops all over the British high street and in selected supermarkets, with 1300 Timpson stores currently in the UK and Ireland.

If you would like to join the Timpson family we look forward to meeting you