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Job Title: Multi Skilled Electrician

Location: Ashington

Job type: Full time Permanent

Monday- Friday 37hrs per week

Salary: £34,317 per annum, with OTE circa £40,000 (inclusive of standby payment)

Benefits: Commercial vehicle & fuel card, Employee benefits scheme & Generous pension.

Purpose:

Deliver property maintenance services in line with all group standards, key performance indicators, and targets ensuring a high standard, value-driven, customer-centric service is provided. While working closely with all stakeholders to ensure all legal, statutory, and regulatory requirements are met.

Operational:

* Undertake all Electrical repairs and when required multi-skilled works, relevant to domestic and commercial property maintenance to the highest quality and standard. In accordance with work requests and pre-determined specifications to a wide range of fixtures and fittings.

* Complete repairs utilizing ancillary multi-skill knowledge and experience to provide a one-stop-shop, first fix, first-time service to complete a repair.

* In line with predetermined specification or approved best practice, assess and undertake the most cost-effective repair solution ensuring effective value for money is delivered. Organizing materials, providing detailed information, effectively communicating with other stakeholders and colleagues to deliver a high-quality service.

* Demonstrate a sound working knowledge of all elements of building construction, components, materials, building trades, and applicable building regulations.

* Deliver work activities in line with all health and safety requirements, demonstrating a sound working knowledge of key legislative health and safety information and safe working practices. Ensure risks are effectively mitigated and all instructions followed, always providing a safe working environment for all stakeholders.

* Proactively liaise with all stakeholders to organize workload and commitments to ensure the delivery of a cost-effective, first-class service.

* Ensure van-based stock is maintained to appropriate levels as well as ensuring the effective procurement for non-stock items via external suppliers or in-house stores department.

* To meet the requirements of a customer-driven service, maintain a flexible approach to work and be committed to upholding all service level agreements, including the delivery of an 'out of hours' emergency service, early evening, and weekend appointments.

Strategic:

* Make recommendations to improve business delivery that will see customer experience improved and exceed expectations.

* Contribute to the design and implementation of business improvements within the PMD to ensure we continue to deliver a first-class service.

* Build effective working relationships with Team leaders, colleagues, and all stakeholders.

* Support a culture of high performance in your areas that encourages cultural development as well as continued service improvement.

Corporate:

* Deliver all services in line with company standards, ensuring an equitable, high-performing customer service is always delivered.

* To promote the service positively while carrying out all duties in abeyance with the code of conduct at all times.

* At all times ensure that duties are carried out in compliance with the Company's equal opportunities policy and all other policies designed to protect employees or service users from unequal treatment or harassment.

* Ensure that all core policies in relation to customer care, data protection, and health and safety, etc., are fully followed.

Essential Criteria:

* NVQ / City and Guilds Certificate in Electrical or equivalent

* Current edition of BS7671 Wiring Regulations

* Experience of working in a customer-focused service

* Experience working at heights

* Experience of working in a target-driven environment

* The ability to adapt to change positively and contribute to new and better ways of doing things

* The ability to communicate effectively with a diverse range of people (customers, staff, and colleagues)

* The ability to work well with colleagues and other teams and contribute to achieving the companys goals, free from personal objectives

Additional Qualifications and Attributes:

* Ability to personally resolve problems through good negotiation, influencing, and problem-solving skills

* Ability to undertake direct and multi-skilled trade competencies for effective property maintenance

* Demonstrate an ability to understand and undertake formal and dynamic risk assessments in line with the post

* Understand, interpret, and deliver work in line with relevant construction drawings, planning, and building control requirements

* Sound knowledge of building construction, components, building trades, and applicable building regulations

* Knowledge and experience of electric & gas central heating systems