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Job Title Emergency Nurse Practitioner (ENP) / Emergency Care Practitioner (ECP) Urgent Care Centre UTC
Job Summary:
The post holder will autonomously undertake assessment and treatment of patients in the UTC who may present with complex and/or chronic illnesses and/or injury; to determine a clinical diagnosis, treatment and appropriate discharge as indicated as well as maintaining patient records.
The post holder will be a source of clinical expertise to less experienced staff, enhancing the nurses skills and knowledge, and work in partnership within a multi-disciplinary team.
To contribute to meeting the identified Key Performance Indicators within the time frames identified.
The post holder will work the full complement of the rota as required by the service.
Key Responsibilities:
To independently undertake highly specialised clinical assessments, diagnose, treat and discharge patients with a wide range of minor illnesses and injuries, including management of complex cases
To ensure patients are fully involved in the design and implementation of their treatment plans
To ensure effective coordination and liaison with multidisciplinary teams across Primary and Secondary Care Services, statutory and voluntary disciplines/groups in order to provide a seamless service to the patients and their carers and prevent hospital admission where urgent care is required
To refer appropriately to in-house UTC GPs where a second opinion is required
To adapt styles of communication appropriately in order to promote empowerment, self-management and health education for patients
To attend clinical case conferences , review and clinical meetings as required
To be a source of clinical expertise to less experienced staff within the team
To delegate duties/tasks to other members of staff where appropriate
Provide specialist advice relating to minor illness and/or injury to local healthcare teams, patients, relatives and carers
To identify actual or potential clinical risks and take appropriate action using, when required, the appropriate reporting structure
Service delivery responsibilities:
To ensure that patient records and documentation are maintained in line with NMC standards, our client policies and use of the electronic patient records system. This includes:
Documenting full and accurate records of assessments, investigations, procedures, treatments and aftercare.
Encouraging colleagues to maintain good and complete records.
Working closely with the reception team and the administrator, ensuring all records pertinent to patients are scanned and filed as appropriate.
Contributing to the development of computer-based patient records
Contributing to the Read-Coding of patient data
Work within local protocols, guidelines, PGDs (Patient Group Directives).
Work within our client Non-Medical Prescribers Agreement if post holder is a Non-Medical Prescriber
To participate in audits and use the results, current research, and government guidelines to make recommendations for changes to service delivery and clinical practice, and to share knowledge with other healthcare professionals.
To contribute to the maintenance and improvement of communication networks with all disciplines including community healthcare teams, patients, acute hospitals and relatives/carers in order to ensure continuity of care.
To collect data, and provide service information to the Service Manager as required.
To work flexibly, including a shift pattern that covers 24 hours a day, 7 days a week, with the Service Manager and UTC Lead Nurse /GP in delivering and promoting the needs of the service
To contribute to the development and establishment of systems to gather feedback from patients.
To ensure that Service Manager, Lead Nurse / GP are kept informed on service issues and potential risks.
To work with the Service Manager and UTC Lead Nurse /GP in delivering and promoting the needs of the service
To work with the UTC Lead Nurse /GP and Service Manager to meet the Clinical Governance needs of the UTC; including investigation of incidents (including serious incidents) and complaints, where required, sharing learning that arises from the investigations within the service with the UTC team.
To provide clinical supervision /mentorship (where appropriately trained) to junior practitioners.
To remain updated in the use all equipment used in the UTC and to report any technical problems or issues with that equipment.
To participate in nurse / team meetings to discuss day to day operational issues.
Personal & professional development
To be a skilled practitioner in routine and specialist skills.
Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC)/Health & Care Professions Council (HCPC).
To keep abreast of developments in nursing practice and topical issues ensuring that skills are maintained and enhanced through continued professional development.
To collaborate in the continuing development of the ENP/ECP role to include:-
Level of autonomy in practice.
Progression from a role focusing on minor injuries to include minor illness where not previously trained.
Appropriate education and preparation for the role to develop.
Show self-motivation toward expanding practice and developing advanced skills and knowledge.
Development of others
Be an effective role model and expert resource for nursing staff and other members of the multi- disciplinary team.
To maintain clinical excellence within the department and provide education and training both formerly and informally for colleagues.
To initiate and /or participate in research if required.
Key Values:
In addition to undertaking the duties as outlined above, the job holder will be expected to fully adhere to the following rules and regulations that may from time to time be in force and ensure full understanding of those rules and regulation relevant to the role. In addition at all times the job holder must act in accordance with the Companys policies and regulations.
Our Values
To act in accordance with Our Values at all times in delivering their role, ensuring reliability, respect, trust, integrity, timeliness and innovation is a fundamental part of their behaviour.
Continuous Personal Development
To contribute to their own personal development and participate in an appraisal and regular performance reviews.
Conduct
To demonstrate professional and ethical behaviours at all times when liaising with internal and external colleagues.
Confidentiality
Under the Data Protection Act 1998, the post holder must maintain the confidentiality of information about patients and staff. The work is of a confidential nature and information gained must not be communicated to other persons except in the recognized course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to your dismissal.
Equality and Diversity
Actively promote equality and diversity and encourage colleagues to do the same.
Direct staff as necessary to ensure compliance with the Companies policies to ensure no discrimination occurs irrespective of gender, age, marital status, disability, sexuality, race, colour, religion, ethnic or national origin.
Support a zero tolerance approach to bullying and harassment in all forms, and to lead by example in this area.
Health, Safety & Security
Comply with the Companies health and safety policies, procedures and guidelines and ensure that appropriate arrangements are in place.
Hours of Work
The Company is operational 24 hours a day, 365 days a year. Part of the normal working period may be outside of normal office hours.
You may be required to participate in some out of hours work to support business needs and developments.
Safeguarding
It is the responsibility of every member of staff to safeguard and protect vulnerable adults from abuse. All staff are expected to undertake mandatory training relevant to the role. All staff should familiarise themselves with the Companies Policy on Safeguarding Vulnerable Adults which is available on the intranet.
The Company is committed to the safeguarding of children and young people and has signed up to across all services with which the post holder must be familiar with and adhere to.
If you are interested than please send your CV to Monal Tiwari