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Service Advisor

Location: Bristol

Brand: Skoda

Driver Licence Required: Yes

Working for Heritage Skoda

Ever since the automotive industrys pioneering days, the ŠKODA brand has been turning out cutting-edge technologies and inventions. Our devotion to refining people-moving technology initially found expression in bicycles, followed by motorcycles and, ultimately, our industry-leading cars. Come with us on an exciting trip down memory lane at ŠKODA, taking in the companys foundation in 1895 to the present day, and explore its rich heritage, brimming with history-making cars and intriguing moments.

Here at Heritage, you will work side by side with some of the most knowledgeable and passionate individuals the industry has to offer.

To support the Aftersales manager to take the customer through the aftersales journey maintaining their vehicles and providing the best customer experience

The Role:

This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. The Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars.

About you

You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexiable and proactive approach with excellent time management and administrative skillks.

What Heritage can offer you

* Competitive bonus scheme Up to £6,000 PA

* Career progression and development within a company

* Flexible working patterns and opportunity to work part time

* Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr plus

* Employee Assistance Programme qualified emotional and practical support 24/7

* Life assurance 3x your annual base salary for death in service

* Cycle to work scheme

* Eyecare voucher scheme

* Pension scheme with employer contributions

* 22 Days annual leave and bank holidays

* Staff Discounts

* Days leave for your Birthday